FAQs

Is it normal for my pressure cooker to release air when its building pressure?
During the initial cooking cycle, it is normal for air to release from the floater valve for 10-20 seconds. After the cold air is expelled, the remaining in...
Wed, 23 Jan, 2019 at 4:10 PM
My pressure cooker is taking longer to cook than the time I set it to. Is this normal?
Yes. It generally takes 10-15 minutes for your pressure cooker to build up pressure first before the timer starts counting down. So, if you set the pressure ...
Wed, 23 Jan, 2019 at 4:04 PM
Is it okay for the regulator knob on top of the lid to be so loose?
Yes. You should be able to spin the knob around 360 degrees without any resistance. The knob should also stay on the lid if the lid is turned upside down. If...
Wed, 23 Jan, 2019 at 4:05 PM
Do I need to add water/liquid to the pot when pressure cooking?
Yes. Pressure cooking requires liquid to build up the pressure in the first place. Without liquid the food will burn and no pressure will build. 
Wed, 23 Jan, 2019 at 4:05 PM
Error Codes Explained
E1: Temperature Sensor Disconnected This is a factory defect. Please create a support ticket.  E2: Temperature Sensor Short-circuited This is a facto...
Wed, 23 Jan, 2019 at 4:08 PM